These Terms of Service ("Terms") govern your access to and use of the services provided by Synche Socials ("we," "us," or "our"), including our website at synchesocials.com and our client portal. Please read these Terms carefully before using our services.
By signing up, accessing your client portal, or using any part of our service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.
By subscribing to Synche Socials or accessing the client portal, you are entering into a legally binding agreement with us. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Synche Socials regarding your use of our services.
If you are using our services on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms.
Synche Socials provides done-for-you social media management for home service businesses. Depending on your selected plan, our services may include:
The specific deliverables included in your subscription are determined by the plan you select at the time of purchase. We reserve the right to update or modify service features with reasonable notice.
To use our services, you must:
We reserve the right to refuse service to anyone at our sole discretion.
Upon subscribing, you will complete an onboarding process during which you provide us with information about your business, trade, service area, brand tone, and any relevant materials (such as logos or photos). This information is used solely to create content tailored to your business.
You are responsible for:
To publish content on your behalf, you must grant Synche Socials access to your social media accounts (Instagram, Facebook, and/or LinkedIn) via official API integrations or authorized access tokens.
By granting this access, you authorize us to:
You retain full ownership of your social media accounts at all times. We will never change your passwords, post on your behalf outside of the agreed service scope, or access your accounts for any purpose other than delivering our services.
You may revoke our access at any time through your social media account settings. Revoking access will prevent us from publishing your content, but will not entitle you to a refund for any unused portion of your billing period.
All content created by Synche Socials is made available for your review in the client portal before it is published. You are responsible for reviewing content in a timely manner.
By approving content for publication, you confirm that the content is accurate, compliant with applicable laws and platform guidelines, and does not infringe any third-party rights. You assume full responsibility for content that you approve and authorize us to publish.
Our services are offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly or annually, depending on the plan you select) until you cancel.
All payments are processed securely by Stripe. We do not store your credit or debit card details on our servers. By subscribing, you also agree to Stripe's terms of service.
If a payment fails, we will attempt to retry the charge. If payment cannot be collected after reasonable attempts, we reserve the right to suspend or terminate your account until payment is resolved.
We reserve the right to change our pricing at any time. Existing subscribers will be given at least 30 days' written notice before any price increase takes effect. Continued use of the service after the notice period constitutes acceptance of the new pricing.
You may cancel your subscription at any time by contacting us or using the cancellation option in your client portal. Cancellation takes effect at the end of your current billing period — you will retain access to the service until that date.
All posts, images, captions, and other content created by Synche Socials as part of your subscription are created for your business and, upon publication or approval, are licensed to you for use on your social media accounts.
You may not resell, sublicense, or redistribute our content creation services or the content we produce to third parties without our prior written consent.
Any logos, photos, brand assets, or other materials you provide to us remain your property. You grant us a limited, non-exclusive license to use these materials solely for the purpose of creating content for your subscription.
The Synche Socials website, client portal, and all associated software, design, and systems are the exclusive property of Synche Socials and are protected by applicable intellectual property laws. You may not copy, reproduce, or create derivative works from our platform.
You agree not to use our services to create, publish, or distribute content that:
We reserve the right to refuse to create or publish any content that we determine, at our sole discretion, to be in violation of these Terms or that could expose us or our clients to legal or reputational harm.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant or guarantee:
Social media performance is influenced by many factors outside our control, including platform algorithm changes, industry trends, and audience behavior.
To the fullest extent permitted by applicable law, Synche Socials and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to:
In no event shall our total cumulative liability to you exceed the total amount you paid to Synche Socials in the three (3) months immediately preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Synche Socials and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
We may update these Terms from time to time to reflect changes in our services, business practices, or applicable laws. When we make material changes, we will:
Your continued use of our services after the effective date of any updated Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must cancel your subscription before the changes take effect.
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms that cannot be resolved informally shall be submitted to binding arbitration or the jurisdiction of the courts applicable to our place of business.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms of Service, please contact us: